From May 17, 2017, the Decree of the President of Ukraine "On the decision of the National Security and Defense Council of Ukraine dated April 28, 2017" On the application of personal special economic and other restrictive measures (sanctions)" dated May 15, 2017 No. 133/2017 entered into force. therefore, you need to change the mailboxes of Russian servers in the user's personal account (for example: mail.ru, yandex.ru, yandex.ua, bk.ru) to those created on Ukrainian servers (for example: ukr.net, i.ua , email.ua, gmail.com).

We draw your attention to the fact that appeals received from e-mail addresses of non-Ukrainian servers are not subject to consideration. ATTENTION!

According to Art. 5 of the Law of Ukraine "On Appeals of Citizens", the appeal must state the citizen's surname, first name, patronymic, place of residence, telephone number, e-mail address, and outline the essence of the issue raised.

An application made without complying with the specified requirements will not be considered. In connection with the above, we ask you to match the information in your personal account.